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Terms & Conditions

 

MedMyTravel.com
by Crossoris Global Health Pvt Ltd

1. Introduction

Welcome to MedMyTravel.com (“Website”). These Terms & Conditions (“Terms”) govern your use of our services, including medical travel facilitation, consultation coordination, and related support services.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Nature of Services

MedMyTravel.com, operated by Crossoris Global Pvt Ltd, is a medical tourism facilitator. We:

  • Connect patients with hospitals, clinics, and medical professionals

  • Assist with travel arrangements, accommodation, and logistics

  • Provide general information about medical treatments and estimated costs

We do NOT provide medical advice, diagnosis, or treatment. All medical services are provided directly by independent healthcare providers.

3. No Doctor-Patient Relationship

Use of this Website does not create a doctor-patient relationship between you and MedMyTravel.com or Crossoris Global Pvt Ltd.

Any medical advice, treatment, or procedure is the sole responsibility of the chosen healthcare provider.

4. Medical Disclaimer

  • All medical information on this Website is for informational purposes only

  • Treatment outcomes vary from patient to patient

  • We do not guarantee the success of any treatment or procedure

  • Patients are advised to consult their local physician before traveling

5. Selection of Healthcare Providers

While we aim to partner with reputed hospitals and qualified doctors:

  • We do not independently verify all credentials in real time

  • The final decision to select a provider rests solely with the patient

  • We are not liable for any negligence, malpractice, or unsatisfactory outcomes

6. Costs & Payments

  • All treatment costs shared are indicative estimates and may vary

  • Final pricing is determined by the hospital/doctor after evaluation

  • Payments for medical services are made directly to the healthcare provider unless otherwise specified

  • Service fees charged by MedMyTravel.com will be clearly communicated

  • Any Marketing credits will be adjusted against services. No Cash Refund.

7. Travel & Accommodation

We may assist with:

  • Visa guidance

  • Flight bookings

  • Hotel or recovery stay arrangements

However:

  • We are not responsible for delays, cancellations, or travel disruptions

  • Third-party providers (airlines, hotels, etc.) operate under their own terms

8. Patient Responsibilities

You agree to:

  • Provide accurate and complete medical history

  • Follow pre- and post-treatment instructions

  • Arrange necessary travel documents (passport, visa, etc.)

  • Maintain appropriate insurance coverage where applicable

9. Limitation of Liability

To the fullest extent permitted by law, Crossoris Global Pvt Ltd and MedMyTravel.com shall not be liable for:

  • Medical complications or treatment outcomes

  • Travel-related issues or delays

  • Loss, injury, or damages incurred during your medical journey

  • Any indirect, incidental, or consequential damages

10. Cancellation & Refunds

  • Cancellation policies vary by hospital, doctor, and service provider

  • Service fees paid to MedMyTravel.com may be non-refundable unless stated otherwise

  • Refunds, if applicable, will follow the respective provider’s policies

11. Privacy

Your use of the Website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined therein.

12. Intellectual Property

All content on this Website, including text, graphics, logos, and images, is the property of Crossoris Global Pvt Ltd and is protected by applicable laws.

You may not reproduce, distribute, or use any content without prior written permission.

13. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of courts located in Mumbai, Maharashtra.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the updated Terms.

15. Contact Information

For any questions or concerns regarding these Terms, please contact:

 

Crossoris Global Health Pvt Ltd
Email: Connect@Crossoris.com , Connect@MedMyTravel.com
Phone: +919967731660
Website: MedMyTravel.com

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